TextExhibits

Refund policy

Last updated: 2026-10-22

This policy applies to purchases on TextExhibits, which is provided by Amara Digital Ventures LLC. Payments are handled by Sold through Link, LLC, an affiliate of Stripe ("Link"), which is the merchant of record for your purchase.

You can try TextExhibits for free with the preview before you pay. You should still have a fair refund if something goes wrong.

When you can get a refund

  • Something went wrong. If you were charged but did not get your PDF or pass, the result was corrupted or substantially not as described, or you were charged twice or without permission, email us at [email protected] within 60 days. You can also ask Link directly at support.link.com. Refunds go back to the original payment method.
  • EU and UK consumers: 14-day cancellation. If you are a consumer in the EU or UK, you can cancel your purchase within 14 days from the date you get access and receive a refund. To do this, contact Link Customer Support, choose the refund option, and give "cooling off period" as the reason. You can also email us at [email protected].
  • Other cases. We will look at any other request in good faith.
  • Link's policy. Link's refund policy also applies. If it gives you more than this policy does, Link's policy applies. Nothing here limits your rights under the law where you live.

How to ask

Email [email protected] with the email used at checkout, the receipt or invoice number from your Link receipt, and a short description of the problem, or contact Link support. Please do not send your chat file. Refunds go back to the original payment method, including any tax you paid; your bank may take 5–10 business days to show it. A refunded purchase can no longer be restored in another browser.

Chargebacks and disputes

If there is a problem with a charge, please contact us or Link support first, because we can usually fix it faster than a bank dispute. Link and Stripe handle card disputes and chargebacks for purchases sold through Link, and we may give them information about your purchase and use of the service so they can resolve the dispute.